Archive | Customer relations

Publishing Industry Job Descriptions – Who Does What?

Terminology choice is the key to good writing (and good indexing) – obviously an important aspect of the publishing business.  But the terminology choices for the professions in publishing remain a mystery sometimes. Recently someone posted an article on LinkedIn asking if people outside your profession really understand what you do.  The answer is clearly […]

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Clarity is key

Clarity of goals between professionals and clients is key.  In my case, clarity between indexer and client is key.  Communication of the goals and constraints facing a client – whether it be targeting a particular audience, working within a certain index size constraint, capturing buzz words that are critical in a given industry, or style […]

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